Privacy Policy

1. Introduction

Welcome to NeuronOS ("we," "our," or "us"). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-native productivity platform.

NeuronOS is headquartered in San Diego, California, and provides services to users worldwide. By using our platform, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect several types of information for various purposes:

2.1 Personal Information

• Account information (name, email address, company information)
• Profile information (job title, department, role)
• Billing information (credit card details, billing address)
• Communication preferences

2.2 Usage and AI Processing Data

• User interactions with AI features
• Content processed through our AI systems
• User feedback and corrections to AI outputs
• Integration data from connected tools and services
• Usage patterns and preferences

2.3 Technical Information

• Device information (browser type, IP address, operating system)
• Log data (access times, pages viewed, features used)
• Performance metrics and error reports
• Network information

3. How We Use Your Information

We use the collected information for various purposes:

3.1 Service Provision

• To provide and maintain our AI-powered service
• To personalize your experience and AI interactions
• To process your transactions
• To send you important service updates

3.2 Service Improvement

• To improve our service functionality and user experience
• To enhance accuracy and relevance of AI responses for your specific use
• To develop new features and capabilities
• To analyze usage patterns for service optimization

Important: We do not use your personal data or content to train AI models. All AI processing is done to provide you with personalized service functionality only.

3.3 Business Operations

• To monitor and analyze usage patterns
• To detect, prevent and address technical issues
• To improve our service and user experience
• To communicate with you about our services

4. AI-Specific Data Handling

Our AI systems process data in the following ways:

4.1 Data Processing

• AI models process your data to provide personalized insights and recommendations
• We maintain strict controls over how AI models access and use your data
• All AI processing is done in accordance with our security and privacy standards
• We implement safeguards to prevent unauthorized AI access to sensitive information

4.2 No AI Model Training

We do not use your data to train AI models. Your personal data, content, and usage information are never used for AI model training purposes. All data processing is strictly limited to providing you with our service functionality.

5. Data Security

We implement comprehensive security measures to protect your data:

• End-to-end encryption for data in transit and at rest
• Regular security audits and penetration testing
• Access controls and authentication mechanisms
• Secure data centers with physical security measures
• Regular backup and disaster recovery procedures
• Employee security training and background checks

6. Your Data Protection Rights

You have the following rights regarding your data:

6.1 Access and Control

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure of your data
• Right to restrict processing
• Right to data portability
• Right to object to processing

6.2 AI-Specific Rights

• Right to opt-out of AI processing
• Right to request human review of AI decisions
• Right to receive explanation of AI processing

7. Data Retention

We retain your data for as long as necessary to provide our services and comply with legal obligations:

• Account data is retained while your account is active
• Usage data is retained for service improvement and analytics
• Backup data is retained according to our retention schedule
• Legal and compliance data is retained as required by law

8. International Data Transfers

As a global service, we may transfer your data internationally. We ensure appropriate safeguards are in place for such transfers, including:

• Standard contractual clauses
• Adequacy decisions
• Binding corporate rules
• Appropriate technical and organizational measures

9. Children's Privacy

Our service is not intended for use by children under 16 years of age. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us.

10. Google OAuth and User Data

When you connect your Google account to NeuronOS, we handle your Google user data with the highest level of care and in strict compliance with Google's policies.

10.1 Use of Google User Data

We access Google user data solely to provide or improve the functionality of our app. We do not use Google user data for advertising or any purpose unrelated to our app's core features.

10.2 Sharing of Google User Data

We do not share, sell, or transfer Google user data to third parties, except as necessary to operate and improve our app (e.g., cloud service providers bound by confidentiality obligations).

10.3 Compliance

Our use and transfer of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

10.4 User Authorization and Consent

We only access Google user data after obtaining your explicit consent through Google's OAuth authorization flow. You can revoke this access at any time through your Google account settings or by contacting us directly.

10.5 Data Retention for Google User Data

Google user data is retained only as long as necessary to provide the requested functionality. We regularly review and delete Google user data that is no longer needed for the specified purposes.

10.6 Security of Google User Data

Google user data is protected using the same security measures described in Section 5 of this policy, including encryption in transit and at rest, access controls, and regular security audits.

10.7 Your Rights Regarding Google Data

• Right to revoke Google account access at any time
• Right to request deletion of your Google user data
• Right to access information about how your Google data is used
• Right to receive a copy of your Google user data

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

NeuronOS
San Diego, California
Email: privacy@neuronos.ai
Data Protection Officer: dpo@neuronos.ai